PepsiCo Canada ULC’s ("PepsiCo Canada", “we”, “us”, and “our”) Privacy Policy (“Policy”) sets out the manner in which we collect, use and disclose information about you.
Effective Date: March 28, 2024
It is our aim through this Policy to explain what information PepsiCo Canada collects about you and why we collect the information. We also want to make sure you understand how we use and share your information and the choices available to you. Our goal is to earn and keep your trust as you visit websites and applications about our products and brands.
This Policy describes how we treat personal information on the websites (“sites”) where this Policy appears, including our brand sites. This Policy does not describe our practices on sites where it is not referenced. For information about how information in connection with an application you submit through our global Careers portal, please see PepsiCo, Inc.’s Privacy Policy.
What information do we collect?
We collect contact information. For example, we may collect your name, street address and postal code from you when you register on our sites. We may also collect your phone number or email address.
We collect payment information. If you make purchases with us, we (or the payment processor who process payment cards for us) may collect your billing information. This includes your payment card number.
We collect information you submit or otherwise provide or authorize us to collect. We collect the information you post in a public space on our site. This includes comments and videos or photos. We also collect the information you provide when you contact us, such as when you submit a question, compliment, complaint or idea. If you contact us through a social media site, we may collect your social media user identifier.
We collect demographic information and information about your interests. We may collect information such as your gender and age, household or lifestyle information, and your postal code for the purposes of better understanding our customers and their needs.
We collect internet and electronic network activity information, such as device and usage information. We may collect information about the browser you are using, and we may look at what site you came from, or what site you visit when you leave us. We may also collect information about your operating system, Internet Service Provider (ISP) information and IP addresses and other device identifiers, such as mobile device identifiers. In addition, we may collect information about your use of our Services, including through use of tracking technologies such as cookies, pixel tags, and similar technologies. For additional information, please visit our About Our Ads policy.
We collect job application information, such as professional or employment-related information and education information. We collect information if you apply for a job with us. This information may include your education and work history, your skills, and qualifications for the position. We may ask about how you learned about the position. If applicable, we may ask about your driving record and your ability to perform the position. We may also collect the last four digits of your social insurance number and your nationality. On a strictly voluntary basis, we may also collect demographic-related data including your age, gender and other personal details, which is stored confidentially.
We collect information about third parties. From time to time, we may allow you to send an email or message to a friend through one of our sites. If you choose to do this, we will need that person’s name and email address.
How do we collect information?
We collect information directly from you. We collect information from you when you:
- register on one of our sites
- join our loyalty programs, such as Tasty Rewards
- apply for a job
- sign up for our email newsletters and other notifications
- participate in promotions such as sweepstakes or contests
- make a purchase
- fill out a survey
- contact us through our websites
- otherwise submit it to us
We collect information from you passively. We use tracking tools like browser cookies. We do this on our websites, in emails that we send to you, and in media advertising. We collect information about usage and browser information over time.
We may also use a third party such as Google Analytics to help us gather and analyze information about the areas visited on the Website (such as the pages most read, time spent, search terms and other engagement data) in order to evaluate and improve the user experience and the Website. For more information about Google Analytics, see “How Google uses data when you use our partners’ sites or apps” and “Google Analytics and Privacy”. You can opt-out of Google Analytics’ collection of information by installing the Google Analytics opt-out browser add-on.
We may collect information from third parties with your consent. For example, if you choose to register on one of our sites using a third-party social media platform, with your consent we may collect information from the third-party social media platform for the purposes of completing your registration.
How we may use the information we collect.
We use information to help us effectively provide you products and services. We use your information to respond to your questions or enable you to participate in our programs, including our promotions. We may use your information to administer your registration and process orders on our sites. If you provide contact information for a third party, such as a friends or family member, for the purposes of inviting them to participate, we may use such contact information for the purposes of delivering the invitation. We may also contact you if you have won a prize or participated in a promotion.
We may use information to improve our products and services. One of our goals is that you have a positive experience with our sites and products. Therefore, we may use your information to help us analyze and improve your experience with our sites and products. We might use your information to personalize your experience with us. We may use information you provide or that third-party partners give us to personalize your experience.
We may use information for safety and security purposes. We may use your information to help protect you, our sites, our company, our customers, and our consumers.
We may use information for marketing purposes. For example, with your consent, we might send you information about products, offers, features, or updates. We might also use your information to serve you ads about products and offers. Those ads may appear on third-party platforms, which may include social media. These might be our own offers or products, or third-party offers or products we think you might find interesting. We may provide you with information through email.
We may use information to get feedback from you about how we’re doing or provide notice or an update. We may contact you about this Policy or the Terms of Use posted to the sites you are using. We may also communicate with you about a job application or your questions about our products or promotions.
We may use information as required or permitted by law.
How we may share the information we collect.
We do not sell or disclose your personal information to third parties without your consent, except as set forth below or as required or permitted by law.
We share information with our business partners and third-party vendors who work on our behalf. We may share information with companies who serve as our vendors or third parties who perform services on our behalf. They may help us deliver products or services to you. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes. Our service providers may be located in other jurisdictions, which may include the U.S., Mexico, Canada (including jurisdictions outside of Quebec), and/or India.
We may share information with third parties to help us deliver tailored advertising. With your consent, we may share information with companies that help us deliver tailored advertising to you on third-party websites and apps. You can opt-out of this type of tailored advertising at any time. For more information or to opt-out, please see “About Our Ads”.
We will share information if we think we must in order to comply with the law or to protect our company. We and our Canadian, US and other foreign service providers may provide your information in response to a search warrant to other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S. or other law or legal process, which may include lawful access by US or foreign courts, law enforcement or other government authorities. Your personal information may also be disclosed where necessary for the establishment, exercise or defense of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
We may share information in the event of a sale of all or part of our business. We may transfer any information we have about you as an asset in connection with a proposed or completed merger, acquisition or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of PepsiCo Canada or as part of a corporate reorganization or other change in corporate control.
If there are additional reasons we may share information, we will describe those to you.
You have certain choices about how we use your information.
You can opt out of email marketing. To stop receiving promotional emails from us, follow the unsubscribe link in any promotional email message you get from us and follow the instructions to unsubscribe. If you opt-out of receiving marketing email messages, you may continue to receive non-marketing email messages from us, such as prizing or other important notifications, where permitted by law.
You can control cookies and tracking tools. To learn how to manage how the use cookies and other tracking tools by us and our vendors, please review “About Our Ads”.
Access to Information
Subject to applicable law, you may have certain rights such as the right to access, update and correct inaccuracies in your personal information in our custody or control. You may also have the right to withdraw your consent to the collection, use and disclosure of your personal information (subject to legal restrictions). You may withdraw your consent or request access, updating and corrections of inaccuracies in your personal information in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purpose of verifying the identity of the individual seeking access to his or her personal information records.
We use standard security measures.
We use appropriate and reasonable security measures on our sites. This includes taking steps to address physical, technical and administrative safeguards to protect the information in our custody or control. We have record retention processes designed to retain personal information for no longer than necessary for the purposes set out herein or as otherwise required to meet legal or business requirements.
Children's privacy.
It is not our intention to collect personal information from children under age 14. If you are a parent or legal guardian and think that your child under 14 has given us information, you can contact us at the respective privacy officer email identified below, and we will take appropriate steps. You can also write to us at the respective address listed below. Please mark your inquiries “Personal Information Request RE Childrens Privacy.” Parents, you can learn more about how to protect children’s privacy online here.
This site app is intended for a Canadian audience.
This site is intended for people who are in Canada. If you are outside of Canada, please visit the site designated for you. You can find it by going here.
We may link to other sites or apps or have third party services and tools on our platforms we don’t control.
We may link to third-party websites or platforms. Our sites may also include third-party content that collects information. Third party content may include tools like cookies and tracking technologies. These third parties may use your information for their own purposes. We do not control these third parties or their use of these technologies, so please read their privacy policies carefully.
Feel free to contact us if you have questions or complaints.
If you have questions or complaints about this Policy or our data practices, please contact our Privacy Officer at:
Privacy Officer
PepsiCo Beverages Canada
2095 Matheson Boulevard East
Mississauga, ON L4W 0G2
Email: pbc-privacyofficer@pepsico.com
Privacy Officer
PepsiCo Foods Canada
2095 Matheson Boulevard East
Mississauga, ON L4W 0G2
Email: pfc-privacyofficer@pepsico.com
We may update this Policy.
From time to time, we may change this Policy. When we do, we will notify you of any material changes as required by law. This will include posting an updated copy here. Please check periodically for updates.